We process orders within 1-2 business days. Delivery times vary based on your location and the shipping method selected at checkout.

Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer standard and express shipping options.

Delivery times depend on your location and the shipping method chosen. Standard shipping usually takes 5-7 business days, while express shipping takes 2-3 business days.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the shipping carrier's website.

Covered shipping ensures that your order is protected against loss or damage during transit. If your order is lost or damaged, we will replace it at no extra cost to you.

If you believe your order is lost or has not been delivered, please contact our customer service team at contact@xpressyou.store. We will investigate the issue and assist you in resolving it.

If you need to change your shipping address, please contact us at contact@xpressyou.store as soon as possible. We can update your address if the order has not yet been shipped.

Yes, we have a returns policy. You can return items within 14 days of delivery for a full refund. The items must be unused and in their original packaging.

You have 14 days from the date of delivery to return a gift. The item must be unused and in its original packaging.

Yes, you can return your order for a refund within 14 days of delivery. The items must be unused and in their original packaging. Shipping costs are non-refundable.

Yes, you can exchange your order for a different product within 14 days of delivery. The item must be unused and in its original packaging. Please contact us at contact@xpressyou.store to arrange an exchange.

Yes, you are responsible for paying the shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance.

We process returns and exchanges within 3 business days of receiving the items. You will receive a confirmation email once your return or exchange has been processed.

Refunds are processed within 3 business days of receiving the returned items. Your credit card company may take 3-20 business days to credit your account.

We use industry-standard encryption to protect your payment information. Your credit card details are processed securely and are not stored on our servers.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods as indicated at checkout.

To use a discount code, enter the code in the designated field at checkout and click "Apply". The discount will be reflected in your total.

If you forgot to use your discount code, please contact us at contact@xpressyou.store before your order is shipped. We will do our best to apply the discount retroactively.

If you have an issue with your order, please contact us at contact@xpressyou.store. Provide your order number and a description of the issue, and we will assist you as soon as possible.

If you need to cancel or change your order, please contact us at contact@xpressyou.store as soon as possible. We can update or cancel your order if it has not yet been shipped.

You can contact us via email at contact@xpressyou.store. We aim to respond to all inquiries within 24 hours.

To provide feedback, please email us at contact@xpressyou.store. We appreciate your input and use it to improve our services.

We are an online store based in Malaga (Spain) . For more information, please contact us at contact@xpressyou.store.

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